C4C10-SAP hybris Cloud for Customer - Project Implementation

• Introduction to SAP Hybris Cloud for Customer

  • Articulating the Functional Capabilities of SAP Hybris Cloud for Customer

• Starting the Project

  • Preparing for the Implementation Project
  • Describing Fine Tuning
  • Describing Q-Gates

• Account and Contact Management

  • Understanding the Basic Functions of Account and Contact Management

• Products and Price Lists

  • Understanding Products and Price List Concepts in SAP Hybris Sales Cloud

• Organizational Structure

  • Explaining the Role of an Organizational Structure in the Solution

• Territory Management

  • Defining Complex Territory Hierarchy Structures

• User and Role Management

  • Maintaining Employees and Explain What a Business User Is

• Data Migration

  • Guiding Your Customer on Which Data Should Be Migrated

• Integration

  • Describing Integration Scenarios with CRM and ECC
  • Describing Integration with Microsoft Outlook
  • Describing the Benefits of Integration with Social Media

• Notifications, Workflow, and Approvals

  • Setting Up an Approval Process for Opportunities

• Personalization and Extensibility

  • Describing How to Use Personalization and Adaptation

• Analytics Framework

  • Exploring the Standard Reports and Create or Modify Views for Those Reports

• Mobile

  • Describing the Different Mobile Access Options

• Solution Walkthrough

  • Preparing an SAP Hybris Cloud for Customer Environment for Solution Walkthrough

• Preparing for Go-Live

  • Describing the Necessary Go-Live Activities

C4C12-SAP Hybris Sales Cloud

• Introduction to SAP Hybris Sales Cloud

  • Articulating the Functional Capabilities of SAP Hybris Sales Cloud

• Lead Management

  • Articulating the Functional Capabilities of Lead Management

• Opportunity Management

  • Articulating the Functional Capabilities of Opportunity Management

• Quotation Management

  • Articulating the Functional Capabilities of Quotation Management

• Order Management

  • Articulating the Functional Capabilities of Order Management

• Activity Management

  • Articulating the Functional Capabilities of Activity Management

• Visit Planning and Execution

  • Articulating the Functional Capabilities of Visit Management

• Partner Channel Management

  • Articulating the Functional Capabilities of Partner Channel Management

• Sales Planning and Forecasting

  • Articulating the Functional Capabilities of Sales Planning and Forecasting

• Pricing

  • Obtaining an Overview of the Pricing Topic in SAP Hybris Sales Cloud

• Account 360 and Sales Intelligence

  • Articulating the Functional Capabilities of Account 360 and Sales Intelligence