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SAP Hybris Cloud for Customer - Project Implementation (Cloud for Sales)

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Course Code Description
C4C10 SAP hybris Cloud for Customer - Project Implementation
C4C12 SAP Hybris Sales Cloud
C_C4C12_2016 SAP Certified Application Associate – SAP Hybris Cloud for Sales

C4C10-SAP hybris Cloud for Customer - Project Implementation

  • Introduction to SAP Hybris Cloud for Customer

    • Articulating the Functional Capabilities of SAP Hybris Cloud for Customer
  • Starting the Project

    • Preparing for the Implementation Project
    • Describing Fine Tuning
    • Describing Q-Gates
  • Account and Contact Management

    • Understanding the Basic Functions of Account and Contact Management
  • Products and Price Lists

    • Understanding Products and Price List Concepts in SAP Hybris Sales Cloud
  • Organizational Structure

    • Explaining the Role of an Organizational Structure in the Solution
  • Territory Management

    • Defining Complex Territory Hierarchy Structures
  • User and Role Management

    • Maintaining Employees and Explain What a Business User Is
  • Data Migration

    • Guiding Your Customer on Which Data Should Be Migrated
  • Integration

    • Describing Integration Scenarios with CRM and ECC
    • Describing Integration with Microsoft Outlook
    • Describing the Benefits of Integration with Social Media
  • Notifications, Workflow, and Approvals

    • Setting Up an Approval Process for Opportunities
  • Personalization and Extensibility

    • Describing How to Use Personalization and Adaptation
  • Analytics Framework

    • Exploring the Standard Reports and Create or Modify Views for Those Reports
  • Mobile

    • Describing the Different Mobile Access Options
  • Solution Walkthrough

    • Preparing an SAP Hybris Cloud for Customer Environment for Solution Walkthrough
  • Preparing for Go-Live

    • Describing the Necessary Go-Live Activities

C4C12-SAP Hybris Sales Cloud

  • Introduction to SAP Hybris Sales Cloud

    • Articulating the Functional Capabilities of SAP Hybris Sales Cloud
  • Lead Management

    • Articulating the Functional Capabilities of Lead Management
  • Opportunity Management

    • Articulating the Functional Capabilities of Opportunity Management
  • Quotation Management

    • Articulating the Functional Capabilities of Quotation Management
  • Order Management

    • Articulating the Functional Capabilities of Order Management
  • Activity Management

    • Articulating the Functional Capabilities of Activity Management
  • Visit Planning and Execution

    • Articulating the Functional Capabilities of Visit Management
  • Partner Channel Management

    • Articulating the Functional Capabilities of Partner Channel Management
  • Sales Planning and Forecasting

    • Articulating the Functional Capabilities of Sales Planning and Forecasting
  • Pricing

    • Obtaining an Overview of the Pricing Topic in SAP Hybris Sales Cloud
  • Account 360 and Sales Intelligence

    • Articulating the Functional Capabilities of Account 360 and Sales Intelligence